We have at our disposal an exclusive technology for the storage of data and information. This system can be called a knowledge base, which is like a company's online library. The objective is to answer frequently asked questions and train employees. On this basis, various materials about the work are gathered, which allows all doubts to be solved in a simple and fast way.

A system or platform that has a knowledge base has the ability to centralize fundamental data and information about a product or service, and consequently also includes a broad view of processes, statistics and relevant data of our services, giving a deep understanding of the cycle of

demands of the company and the customer can independently solve their doubts about a product or service we offer.

Our knowledge base used seeks to improve solutions in service and/or automation and can be a great ally in the customer experience strategy.

Currently, companies that invest in a knowledge base tend to stand out in the market, as the management of this resource makes all the difference in the development of the brand and team, and also in the final result of the products and services offered.