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What is Omnichannel?
Omnichannel's platform is a marketing, sales and service strategy that seeks to offer a unique and interconnected experience to customers through relationship and alignment of online and offline channels.
Our solution consists of a platform that enables the management of customer interactions in an effective and integrated way, providing the quality of service and satisfaction that your customer deserves.
Nossa solução consiste emuma plataforma que possibilita a gestãodas interações dos clientes de uma forma efetiva e integrada, proporcionando a qualidade de atendimento e satisfaçãoque o seu cliente merece.
Funcionalidades
Integration
Voice Channels
Contact Center
in the cloud
Whatsapp integration
automatic dialing
Social Network Integration
Integration
with ID
reports
Contact Center
home office
call recording
Chat Integration
Service Front-end
Integration of
Email
Service scripts
Dashboards
How it works?
After hiring our platform, all you have to do is use it over the internet to respond to your customers in a simple, useful and quick way, and mainly through a single place. In addition, there is a bonus: no capital investments (CAPEX) are required.
Get in touch with us and understand how digital transformation can improve service and relationships with the Omnichannel strategy.
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