One of its functionalities is the possibility of multi-users, which allows the same business account to be managed by multiple devices simultaneously. This feature brings many advantages to any customer service, as it enables faster and more accurate assistance to customers who reach out.

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To use this feature, you need to have a platform that allows for this integration. Here at Virtual Connection, we work with the solution your company needs for customer service via WhatsApp. We have the technology, ongoing training, and qualified personnel to provide the best quality of service. Contact us and learn more about what can be done for your customer service through WhatsApp Business.