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Descubra o nosso serviço de chatbot!

Saiba como o serviço de chatbot pode ajudar sua empresa a otimizar e melhorar o atendimento ao cliente.

O que é um chatbot?

Um chatbot é um Assistente Virtual que simula uma conversa humana, proporcionando maior precisão na resolução dos problemas do cliente, pois oferece conteúdo e respostas orientadas para o objetivo.
 

O chatbot permite que os clientes se sintam apoiados e satisfeitos com o resultado de sua consulta por meio de uma experiência totalmente digital. Ele também fornece acesso direto a faturas, informações, históricos de pagamento
e muito mais.

 

Existem infinitas possibilidades para aprimorar automaticamente o atendimento ao cliente.

Illustration of the robot providing assistance

integração

Com o chatbot, é possível integrá-lo a outras plataformas, permitindo que você tenha mais canais de atendimento. Abaixo estão alguns exemplos de plataformas que podem ser integradas.

integrated platforms

Saiba mais sobre o chatbot!

Benefícios do chatbot.

24 hour icon

Disponibilidade 24 horas de atendimento ao cliente.

leads

Maneira automatizada de entrar em contato com o lead.

Automated sales

vendas automáticas.

payment by phone

Envio de links e faturas para pagamento.

Chatbot status

Informações de estado.

Scheduling

Agendamento de compromissos

human service

Atendimento humanizado.

reduced costs

Redução de custos.

customer retention

Maior retenção.

Tipos de chatbot

quadrado transparente

Numeric Bot

The numerical chatbot is suitable for whatsapp and chat service, where through ura options (automated service system), you can be directed to the desired content.  

Sistema de atendimento
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Artificial intelligence allows a form of humanized conversation, where the customer can write the desired intention and be directed assertively to the correct menu, without having to navigate through the traditional flow.

Bot Artificial Intelligence

Bot com inteligência artificial
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The billing bot allows you to send HSM (active message triggers) to request the customer to make the payment or speak directly to one of the consultants without having to contact the central, the process is entirely done by the Bot.

Collection Bot

Cobrança de bot
quadrado transparente

Sales Bot

The Sales Bot is ideal for offering the customer products in a more practical way, where he can complete the purchase without needing the help of a consultant, within this model they have questions and content according to the profile of each customer.

Vendas de bot
quadrado transparente

Information Bot

The Informative Bot allows the customer to clear all their doubts without needing the help of a consultant, the assertiveness and resoluteness in this Bot model is almost 90% of retention.

bot informativo

Have you ever considered implementing a chatbot in your company and had doubts about which one would be ideal for your business?

Follow this thread and understand how we implement the chatbot in your company.

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How does it work?

We understand the products and services that your company offers.

We map your specific target audience.

Configuration of the chatbot according to the profile and objective of your company.

In this stage, we will define the conversational flows, the departments involved, and user permissions.

We set up a personalized Bot simulation for you to test, tailored to your company.

Approved?! It's time to integrate your customer service channels, such as WhatsApp, Telegram, Business Messages, SMS, Facebook Messenger, website, email, and much more.

Now the ChatBot will be up and running.

Track the work in real time through dashboards, analyze the effectiveness of actions through customized reports with key indicators.

Did you see how many solutions we can bring to your business using the chatbot?

Get in touch with us, we will help you define the best chatbot strategy, reducing your costs and increasing the efficiency of your customer service.

tela do computador com vídeo de chatbot

Want to better understand how it works?

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